This was originally my ‘Service Values’. What I’ve come to realize is, it is bigger than hospitality. This is a worthy framework for life.
I am curious.
I do not judge.
I treat everyone as equal.
I honour my commitments.
I pay attention to detail. I am committed to doing everything I can to get it right the first time (I am a professional).
I am considerate and I act with intention. I take responsibility for my actions and strive to make thoughtful decisions that benefit others.
I maintain boundaries, respecting myself and others.
I am confident in my area of expertise, humble in what I don’t know, and I am constantly striving to improve.
I embrace feedback and seek the opportunity to learn.
My passion for life and my enthusiasm for what I do is clear for all to see. My positive energy is infectious.
I communicate confidently, humbly, and authentically (my words, tone, and body are aligned).
I am patient and empathetic.
I am committed to building authentic relationships.
I seek to understand and to provide for the unspoken needs of those around me.
I discern and resolve issues before they occur.
I hear others’ complaints, and work to find a mutual resolution.
I acknowledge that everyone is different, and that I do not know what is going on in their life. I meet them where they are at.
I am honest in what I communicate.
I am part of a team (the human race). Success is found by working together.
I act with integrity.
I have initiative. I am self-motivated and take ownership of my performance.
I anticipate what may need to happen and act in the moment to make others’ lives easier.
I am adaptable.
I ask for help.
I am an optimist.
I am committed to the act of service.
I try do things that bring value, that I believe are worthwhile.